Terms & Conditions of Use of this Website
All Terms and Conditions represented in Terms and Conditions section are applied to the use of this website. By using this website, you acknowledge that you have read, understood, and agree with each specific of our terms and conditions and any applicable law. If you do not agree with these terms and conditions, then you are not allowed to use the website. We keep the right to amend our terms and conditions for any reason and at any time without additional acknoThis part of Wool Art website desribes Terms and Conditions of the website. All represented Terms and Conditions are applied to the use of this website.wledgement of customers.
We shall not be liable for any breach of our obligations under these Terms and Conditions where we are hindered or prevented from carrying out our obligations by any cause outside our reasonable control or by any reason or damage caused by force majeure.
Use of The Site
By using this site you agree:
- Not to interfere or disrupt this website or any servers or networks that host this website.
- Not to use data mining, screen scraping, robots or any data gathering and extraction tools and interfere with security-related or any other features of this website.
- Not to link to this website or any part of this website in a way which takes advantage of our reputation or creates damages to it, including but not limited to suggesting or implying that you have any kind of association or affiliation with us or approval or endorsement from us when there is none, as well as in any other way that is illegal or unfair.
- You are able to register your personal account on our site. By registering your account, you are fully responsible for all personal information provided. We do not take responsibility for use of your personal data. We do not own and do not have direct access to your provided personal data e.g. bank card number, ID or any other sensitive information.
Children under 13
Our site is not designed for children. We do not wish to collect personal information from children under 13. This policy is designed to protect children. If you register and we discover that you are under 13, we will delete your registration. We will send you a message in case we do this. If you are under 13 and want to make a purchase, please ask a parent to place the order for you.
Terms of sale
By placing an order, you agree with the specific product price on the day of the purchase. In order for us to process your order, you are required to pay the full amount of the total value of order which includes the product price and additional costs related to the order. Your order is confirmed after we receive the full payment amount for your order. We are not obliged to supply the product to you until we have accepted your order. We are also not obliged to accept your order. Confirmation of order is sent to the e-mail address you have provided us. After order confirmation both of the sides have an agreement object which is the order.
By placing your order, you agree and accept that product may slightly differ from the one which is shown in photo materials due to digital visual material specifics and colour differences in screens.
We accept PayPal and credit cards for payment. Payment currency is USD and it's value is the total order amount which is bounded to USD exchange rate on the day of transaction.
Shipping and Delivery Policy
All our products are shipped worldwide. Shipping costs include the price of the product depending on number of products, weight, delivery address and shipment method.
We usually ship the orders within 1-3 business days. For more specific orders shipping time may be longer (you will receive this information with the order confirmation). We aim to deliver products to you at the place of delivery requested by you within the time indicated by us at the time of order, but we cannot guarantee any firm delivery dates.
If we expect to be unable to meet our estimated delivery date, you will be informed, however to the extent permitted by law, we will not be liable to you for any losses, damages, liabilities, costs, charges or expenses arising out of late delivery.
By ordering from us you agree to ensure to be able to take delivery of the order without delay. If package delivery is failed due to you refusal or inability to accept the delivery in accordance with carrier's policy, or if you do not collect the package from carrier, we are not obliged to refund order amount and shipping costs in case the package is returned to us. We also may charge you in addition for our reasonable storage fee and other expenses which were caused by your inability to take the delivery or collect the order from carrier.
All the custom fees, e.g. taxes, customs clearance and duties costs are payed by you. We are not bounded to any additional costs as the ones which are included and confirmed in the order.
Order amount including shipping costs is not refunded if any of the following:
- Buyer has indicated wrong delivery address;
- Buyer doesn't pick up package from post office;
- Buyer doesn't contact local post office regarding package delivery;
- Buyer is not reachable by phone, e-mail or delivery address when package delivery issues has to be solved;
- Package is returned to me by any other reason for which buyer is responsible.
You must take care when opening the product so as not to damage it, particularly when using any sharp instruments. We are not responsible for damaged products due to packaging handling.
We may cancel your order if the product is not available. In this case you will be notified and order amount will be refunded in the same way and to the same payment account which was used by ordering.
In case to return the item, the conditions have to be in compliance with the following regulations:
- Item must be unused.
- Item must bet in it's original packaging.
- Item must have all the materials which were together with it on the delivery.
- Item must have attached all the labels it had with it.
- You must do the claim during 5 days starting from day of receiving the item. Claim must be done electronically via e-mail.
- You have to contact us before sending back the item.
In case of returning the item, you will be refunded product value only. All the commissions will be calculated off the refundable amount and you also have to cover all the shipping costs.
Liability and compensation
We will not be held responsible for any harm, damage or death caused directly or indirectly by our products or materials.
Intellectual property rights
All the content on this site including images, texts, products, designs and trademarks are owned by WOOL ART (DiGuru Ltd.), all of the mentioned is protected by copyrights. You must not reproduce, transmit, communicate, adapt, distribute, sell, modify or publish or otherwise use any of the material on the Site, including audio and video excerpts, except as permitted by statute or with our prior written consent. We keep the rights to protect our intellectual property by taking a legal action in case of any violation.